There are links and phone numbers here to connect you with advice, information and many kinds of support. Some websites/services will be available universally, no matter where you live, while the accessibility of others will depend very much on your location.
This page is always going to be a work-in-progress. If you know of any useful resources, in whatever part of the world you live in, or any of the links here are dead or broken, please do send them through to me at email@example.com so I can share it with everyone/fix it.
Australian Mental Health Services
Lifeline – 13 11 14 (24 hrs, 7 days a week) https://www.lifeline.org.au/ Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
Kids Helpline – 1800 551 800 (24 hrs, 7 days a week) https://kidshelpline.com.au/ Free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.
CAPS Inc (Community Action for the Prevention of Suicide) Talk Suicide Support – 1800 008 255 (9am – 4:30pm) http://www.caps.org.au/ CAPS specialises in providing care and support to those at risk of suicide aged 15 years and over and their support networks. CAPS face-to-face outreach support service is delivered throughout Brisbane and surrounding areas, and extends its reach throughout Queensland via telephone, web chat, and video platforms. Qualified Counsellors.
Alcohol & Drug Information Service (ADIS) – 1800 177 833 https://metronorth.health.qld.gov.au/hospitals-services/alcohol-and-drug-service/alcohol-drug-information-service-adis ADIS provides a free anonymous 24 hour/7 day telephone counselling, information and referral service for anyone with concerns about their own or someone else’s use of alcohol or other drugs.
Sexual Assault Helpline – 1800 010 120 http://www.dvconnect.org/sexual-assault-helpline-2/ Offers telephone support and counselling to women, men and young people, who have been sexually assaulted or abused; providing a sensitive, non–judgmental service. We can provide information about how to contact local services, such as specialist counselling centres and health clinics.
DVConnect – 1800 811 811
CYMHS Acute Crisis Line – (07) 3068 2555 (under 18 years of age)
Acute Care Team – 1300 642 255 (over 18 years of age)
Noffs – 1800 753 300 www.noffs.org.au (drug & alcohol support) The primary focus of Noffs services is socially disadvantaged and disconnected young people and those from the Indigenous community as well as those from culturally and linguistically diverse backgrounds. Our particular expertise is in the treatment of young people with drug and alcohol problems and in particular those with co-morbid mental health issues.
BeyondBlue – https://www.beyondblue.org.au/ Provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. Online chat, phone counselling, forums, resources, you name it.
eheadspace – www.eheadspace.org.au (9am – 1am) Online/phone/group counselling services for teens (part of Headspace Australia, as listed immediately below)
Headspace Australia website – www.headspace.org.au Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ well-being. This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services.
Reach Out – www.reachout.com ReachOut is Australia’s leading (according to their website) online mental health organisation for young people and their parents. With practical support, tools and tips help young people get through anything from everyday issues to tough times – and the information we offer parents makes it easier for them to help their teenagers, too.
Mood Gym – www.moodgym.anu.edu.au (anxiety & depression, all ages) Moodgym is like an interactive self-help book which helps you to learn and practise skills which can help to prevent and manage symptoms of depression and anxiety.
The Brave Program – www.brave4you.psy.uq.edu.au (anxiety, ages 12-17) A self-help program developed in conjunction with BeyondBlue
Veterans and Veterans Families Counselling Service (VVCS) – 1800 011 046 http://www.vvcs.gov.au/ VVCS provides free and confidential, nation-wide counselling and support for war and service-related mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety and depression. VVCS also provides relationship and family counselling to address issues that can arise due to the unique nature of military service. VVCS counsellors have an understanding of military culture and can work with clients to find effective solutions for improved mental health and well-being.
Emergency – 000 (if you fear you are a danger to yourself or to others, or you have overdosed or harmed yourself or someone else in any way, call 000)
UK Mental Health Services
This is just a sample of what’s available.
If you go to http://www.supportline.org.uk/problems/index.php you will see a very long list of conditions in a menu on the left side of the page. If you click on the issue relevant to your current situation (eg: depression, anxiety, bullying, etc), you will find a list of phone numbers, addresses, websites and email addresses for a range of services. Please be aware that some of the links on the page that I checked out were dead, so I have emailed the website in the hopes that they can update their resources.
SANEline – 0300 304 7000 (4:30pm – 10:30pm)
SupportLine Telephone Helpline – 01708 765200 email firstname.lastname@example.org . Provides emotional support and details of support groups, helplines, agencies and counsellors throughout the UK
HopeLine UK – 0800 068 4141 – for practical advice on suicide prevention www.papyrus-uk.org
British Armed Forces support – www.helpforheroes.org.uk (phone numbers to service the north, south, east, and west can be found on the website)
Calm – 0800 585858 www.thecalmzone.net – Campaign Against Living Miserably Help and support for young men aged 15-35 on issues which include depression and suicide.
Aware helpline – 1890 303 302 (24 Hours) from Southern Ireland
Child Death Helpline – 0800 282986 www.childdeathhelpline.org.uk – Helpline for anyone affected by the death of a child of any age. Advice, information, listening, befriending, referrals and face to face service by arrangement. Staffed by bereaved parents.
The Compassionate Friends – 0345 123 2304 www.tcf.org.uk
Northern Ireland helpline – 0288 77 88016
Helpline and support services run by bereaved parents. Support to parents and their immediate families after the death of a child of any age and from any cause. Local contacts and support meetings, befriending, phone and letter contact, leaflets and publications, postal library, retreats and an annual weekend gathering. Compassionate Friends have a sub group called Shadow of Suicide for parents and families of children who have taken their own lives.
Lifeline (N.Ireland) – 0808 808 8000 www.lifelinehelpline.info
For anyone in N.Ireland who is in distress or despair. Immediate help on phone 24 hours a day 7 days a week. Face to face counselling can be arranged, also befriending, mentoring. Issues dealt with include suicide prevention, self harm, abuse, trauma, depression, anxiety.
Run by Contact N.Ireland www.contactni.com independent counselling service employing professional qualified counselors who have extensive experience of working with people facing a wide range of problems, free to all users.
Samaritans – 116 123 (free of charge from a landline or mobile) Email email@example.com
24 hr helpline offering emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide
Premier Lifeline – 0300 111 0101 www.premier.org.uk/lifeline
Helpline providing a listening service, information, emotional and spiritual support from a Christian perspective
HealthTalk/YouthHealthTalk – www.healthtalk.org/
Emergency – 999 (if you fear you are a danger to yourself or to others, or you have overdosed or harmed yourself or someone else in any way, call 999)